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Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and will be shown during checkout.

Do you offer returns?

Yes. If your product arrives damaged or faulty, please contact us within 14 days of delivery and we'll assist with a replacement or refund where applicable.

How can I contact BarkTech?

You can reach us through our Contact page. We aim to respond to all enquiries within 1–2 business days.

Are your products suitable for both dogs and cats?

Product compatibility is listed on each product page. Many of our grooming and care products are suitable for both dogs and cats.

Do your products include a warranty?

All products are covered against manufacturing defects. If you experience an issue, please contact our support team for assistance.

How can I track my order?

Once your order has been dispatched, you'll receive a confirmation email with tracking information, where available.